Reference

Privacy Policy

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep your wallet secure. You control your data and we explain what happens to it below.

Account SecurityPayment PrivacyContact RightsData ControlBangladesh Support
bd89 Privacy Policy
DATA SAFEGUARDS

How We Protect Your Information

We encrypt payment details when they travel between your device and our server. Your password is hashed so even our team cannot read it. Session tokens expire after thirty minutes of inactivity. We review access logs regularly to spot unusual login patterns.

Payment Encryption

When you enter your bKash number or Nagad PIN, that data moves over an encrypted connection. We store only the last four digits of your wallet identifier on our server.

Cookie Use

We set a session cookie when you log in and preference cookies to remember your language and layout choices. No advertising trackers run on our domain.

Account Deletion

Request account closure through live chat or email. We delete your profile data within seven business days and keep only the transaction log required by financial record rules.

Data Requests

You can ask for a copy of the data we hold about you. Log into account settings and select export data, or contact support if you need a manual extract.

POLICY QUESTIONS

How to Reach Us About Privacy

If you want to request your data, ask us to delete your account information or update contact details, use any of these channels. Our Bangladesh support team handles privacy requests during business hours.

Live Chat Open the chat icon in the lobby footer and choose privacy inquiry. Our team confirms your identity with your registered mobile number before discussing account data.
Email Request Send your request to our support address from the email you registered. Include your account name and mobile number so we can verify ownership before responding.
Account Settings Log in, tap your profile icon, then select privacy settings. You can review collected data, update consent preferences and download a copy of your transaction history.

Common Privacy Questions

We ask for your mobile number, account name and email address during sign-up. When you deposit via bKash, Nagad or Rocket we collect the wallet transaction ID to match the payment to your account.

Log into your profile, open account settings and tap privacy dashboard. You will see your contact details, deposit history and session log. Request a full export through support if you need it.

We pass payment identifiers to our payment processor to clear deposits and withdrawals. We do not sell your data to advertisers or share account details with unrelated companies.

We delete your contact details and preferences within seven business days of closure. Transaction records remain on file for the period required by financial record-keeping rules, then we purge them.

We set a session cookie to keep you logged in and preference cookies to remember your language choice. Clear them in your browser settings; note that clearing session cookies logs you out.

Log into account settings to change your email or mobile number. For full account deletion, contact our support team via live chat or email with your registered details for identity verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.